FAQ

Frequently Asked Questions (FAQ)

1. Are your maps made from real wood?

Yes. All our maps are crafted from premium-quality, sustainably sourced wood. Each piece is laser-cut and hand-finished to ensure elegance and durability.

2. Do you offer customization?

Absolutely. You can personalize your map with city/country names, engravings, or even custom layouts. Just email us your request at thewoodenmaps@gmail.com, and we’ll guide you through the process.

3. How long does it take to make and ship my order?

Our maps are handcrafted and made to order.

  • Production time: 5–10 business days

  • Shipping time (within India): 3–7 business days after dispatch

4. Can I return or exchange my order?

We only accept returns or replacements in case of damaged, defective, or wrong items received. Custom or personalized products are non-returnable.
Please refer to our Return & Refund Policy for more details.

5. Do you ship internationally?

Yes, we do! The Wooden Maps offers international shipping to most countries. Shipping charges and delivery timelines vary based on location and will be calculated at checkout.
If your country isn’t listed, feel free to contact us at thewoodenmaps@gmail.com for assistance.

6. How can I track my order?

Once your order is shipped, you’ll receive a tracking number via email or SMS. You can track it through the courier partner’s website.

7. Are these maps suitable as gifts?

Definitely. Our maps make for premium, meaningful gifts — perfect for weddings, anniversaries, housewarmings, retirements, or corporate events. We also offer gift-ready packaging on request.

8. Can I get a bulk or corporate order?

Yes! We take bulk and corporate gifting orders with customization options.
Please contact us at thewoodenmaps@gmail.com for inquiries and quotes.

9. What size options do you offer?

We offer multiple size options depending on the product — from compact desk pieces to large wall maps. Each product page includes sizing details. Custom sizes are also available on request.

10. Still have questions?

We’re always here to help.
📧 Email us at thewoodenmaps@gmail.com or fill out the contact form on our website.